Consumerism is already gaining some ground in healthcare. Hospital and IT executives know that the trend will, in time, change many aspects of the industry, from check-in and triage to billing and revenue cycle to patient experience, among many others. Pinpointing exactly when technology and healthcare will be ready for consumerism, however, is a bit more difficult.
Recommendations on how we should use AI, genomics and medtech in the NHS – click here for 98 pages to guide us to the future. ‘The greatest challenge is the culture shift in learning and innovation, with a willingness to embrace technology for system-wide improvement. An ambitious drive “towards the NHS becoming the world’s largest learning organisation”’.
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